Need help with an order or have a general question?

For damaged, incorrect, or missing items, please reply directly to your order confirmation email as outlined in our Refund & Shipping Policy.

For general inquiries, partnerships, or brand-related questions, you can reach us at contact@onyxandroot.com.

Before reaching out, we recommend reviewing our Refund & Shipping Policy.

Please allow 1–2 business days for a response.